The Ware family introduced Johnstone Supply to Florida by opening their first branch in Jacksonville in April 1981. Since then, the Ware Group has grown to 27 stores and become a leading HVAC/R wholesaler in Florida and South Carolina. Each branch is designed with the Johnstone Advantage in mind, “Saving You Time. Making You Money”.
Johnstone Supply the Ware Group (CEO) Henry Puente, (President) Mike Bell and (Chairman) Chris Ware
Johnstone Supply, Inc. has over 400 locally owned and operated locations across the United States. National buying power benefits their customers by having access to premiere brands in the HVAC/R industry. Today, the Ware Group is Johnstone Supply’s largest member.
Inventory depth and breadth are of primary importance to the Ware Group and made possible by strong vendor relationships and distribution channel expertise to get customers what they need, when they need it. Over $65 million in inventory is available with delivery at all branches, and after-hours emergency support.
The Ware Group has experienced, local management teams with friendly, knowledgeable, and dedicated staff. They are constantly investing in their people so they can be a trusted resource and provide the latest information and unparalleled customer service. Company culture is a primary focus at the Ware Group making it an incredible place to work. “We look closely at the type of individual we hire,” stated CEO Henry Puente. “We want to attract people who are knowledgeable and who share our commitment to the success of our customers. Many of our employees have worked at the contractor level and understand the contractor’s language.”
Customer training is a key part of the Ware Group value proposition. They offer many virtual training opportunities through Johnstone University and vendor partners. They are also partnered with several trade schools around the State of Florida, including J-Tech in Jacksonville, Orange County Technical College in Orlando and with NATE. They have dedicated Technical Service Advisors who provide troubleshooting assistance to their customers, perform job site visits, training and more.
The Ware Group is committed to the JOHNSTONE ADVANTAGE – Saving You Time, Making you Money with every order, every day. Their mission is to be the leading independent regional wholesaler in the Southeast, by providing excellent marketing and distribution services to the licensed HVACR contractor and HVACR supplier who are committed to the HVACR supply chain.
The Ware Group’s Technology Advantage ensures speed and accuracy with state-of-the-art technology to help you conduct business 24 hours a day, 7 days a week. Online ordering, product information, real-time pricing and availability, barcode scanning, account information and much more are all easily accessed through their mobile app (OE Touch) or JohnstoneWareGroup.com.
B2B integration connects your ordering process to Johnstone’s system for an easy-to-use ordering method, eliminating redundancy and errors.
Stop by any Ware Group location to experience great customer service…. Saving You Time, Making you Money!